Privacy Notice – MK Consultancy

Business Type: Sole Trader Consultancy
Contact: Email – michelle@mk-consulancy.co.uk
Website: https://mk-consultancy.co.uk

At MK Consultancy, your privacy is important. This notice explains how we collect, use, and protect your personal data.

  1. Information We Collect

When you contact us or use our services, we may collect:

  • Name, email address, and telephone number
  • Services you are interested in (from the contact form)
  • Any other information you voluntarily provide (e.g., notes in the form or during consultation)
  • Payment information if purchasing consultancy packages
  1. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries
  • Email consultancy package offerings relevant to your interests
  • Arrange consultations via Teams or other online platforms
  • Fulfil contractual or legal obligations

Legal basis for processing:

  • Contractual necessity: To provide the services you request
  • Consent: For marketing emails regarding services/packages
  • Legitimate interest: For managing and improving our business operations
  1. Sharing Your Information

We do not share your personal information except:

  • With HubSpot for pop-ups, forms, analytics, and marketing automation
  • With Microsoft 365/Teams for scheduling and hosting consultations
  • With payment processors if applicable

All third parties comply with GDPR and protect your data.

  1. Data Retention
  • Data is retained only as long as necessary to provide services or as required by law.
  • You can request deletion of your data at any time (see Section 6).
  1. Your Rights

Under UK GDPR, you have the right to:

  1. Access the personal information we hold about you
  2. Correct inaccuracies
  3. Request erasure
  4. Restrict processing
  5. Data portability
  6. Object to processing
  7. Rights related to automated decision-making and profiling
  8. Be informed about how we use your data

To exercise your rights: Email michelle@mk-consultancy.co.uk

  1. Marketing Communications
  • We may contact you about consultancy services only if you have opted in.
  • You can unsubscribe at any time by replying to emails.
  • Your information is never shared with third parties for marketing purposes.
  1. Cookies & Website Use

Our website uses cookies to improve your experience and provide key services:

Types of cookies we use:

  • Essential cookies: Required for website functionality, such as form submissions and scheduling consultations via Microsoft 365.
  • Analytics cookies: Track website traffic and improve our services (via HubSpot).
  • Marketing cookies: Deliver relevant content or offers (via HubSpot).

Managing cookies:

  • You can accept or reject non-essential cookies via the banner on our website.
  • You can also manage or disable cookies in your browser settings. Note that some features may not work if cookies are disabled.

More information about cookies: All About Cookies

  1. Complaints
  • If unhappy with how your data is processed, you may contact the ICO:
    Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  1. Changes to This Policy
  • We may update this privacy notice from time to time.
  • Last updated: 16 December 2025